Usually this happens when you forget to restart the DNS server after the entry is made. A new entry wont be broadcast until the DNS/Bind server is restarted.
Though we dont provide support for additional aliases we donot prohibit you from setting them up.
You will need to do the following:
Two of your available IPs will be required.
Make a A record for each name server in your DNS, with the unique ips.
Have your client register the name servers.
Enter each name server with its ip in /etc/hosts. Use the following format.
IP# nameserver NS_prefix
Example: 12.456.23.90 ns1.yournameserver.net ns1
You will need to send us the ips so we can activate them on your server and list them under your account so the IP autoreplenish system knows there being used.
You can do your initial setup of bind one of two ways, from your web GUI or by logging in to the Unix shell with a telnet program.
The primary DNS ip should always be the same IP as the main server sent in your login. Any of your other ips can be used for secondary. Just be sure not to use the secondary DNS ip for a domain your hosting also.
Using telnet, the fastest way.
Setup the primary domain (dont check enter DNS box)
When users request a specific web site/page, Linux servers use the Address Resolution Protocol to convert domain names to an IP address that they can connect to so as to retrieve the data/information. Reverse DNS Pointers enable this authentication of the web address (IP number) and identify the exact location where the web page resides.
Clients managing their own servers need Reverse DNS Pointers. For example: name servers, www, mail and FTP servers.
Below find two ways of setting up a parked, one which is automated the other if you prefer to do it manually.
Short way -
Log into your server and become root user.
type client_tools then return
Go to DNS menu and follow prompts.
Long way Configure 1: (DNS entries)
Log into your Appliance Administrator
Click on 'Services'.
Click on the ‘Configure DNS/BIND Name Server’ icon.
Click on ‘Add New Zone’.
Enter the domain you want to park and click 'Add'.
You should see a ‘Status: Successful’ screen.
Then click List 'Zones'.
Click on the parked domain you just added.
Click on the pull–down menu and choose ‘Add Address (A) Record’.
In the Hostname domain field, type in ‘www’ and in the IP address field, type in the IP address of the domain you want to park to.
Click on ‘Add’.
You should get a ‘Status: Successful’ screen, with the addition of the www entry.
Similarly add two more Host (A) entries for mail.mycompany.com and mycompany.com.
You should get a ‘Status: Successful’ screen.
Click on ‘Add Mail Exchange (MX) Record’.
Leave the main domain entry blank.
In the Mail Server field enter ‘mail.masterdomain.com’. Note: The mail server should be for the main domain your parking to.
You should get a ‘Status: Successful’ screen Next click on 'Services'.
Click on the ‘Restart DNS/BIND Name Server’ icon.
You should get ‘Status: Successful’ screen.
Configure 2: (Activate mail for parked)
Telnet to the WEBppliance machine.
Login as admin, then change user to root (su)
Edit the /etc/virtualhosting/sendmail file. Add an entry for the parked domain in the form of: E.g. main.domain.com derrick parked.domain.com derrick ** Make sure there no carriage return after your entry**
Edit the /etc/sendmail.cw E.g. parked.domain.com
Edit the /home/virtual/user/etc/sendmail.cw file. Add an entry for the parked domain. E.g. main.domain.com parked.domain.com
Type: 'sendmail.restart' than hit return to finish.
When you purchase your private server, our techs can assist you with the initial configuration of your DNS software this is done at no cost. This is all you will need to get started. Each time you add a domain it will be automatically added to your DNS. (Further assistance may be subject to extra charges)
We do suggest you get a book like O'reillys "DNS and Bind" or read the online resources available so you better understand how they work.